If the spa is located in an area that is experiencing hot weather, it is normal to have the spa water temperature rise. To help keep your spa coole...

If your spa temperature is low, first check the thermostat to see if it has been turned down or set to low heat range. Adjust the thermostat to des...

Warning: You must be a qualitied electrician and or service technician to perform diagnosing or serial injury or death can result: High voltage com...

A light vibration noise is normal while the spa pumps and motors are running. If your spa’s vibration noise level seems excessive, the first thing...

If your spa pump is creating a burning smell or making excessive noise, the pump motor is defective. This can happen when running the pump during h...

If your hot tub control pad and spa equipment are not operating, that means you have no electrical power to the spa. Turn on or reset the GFCI circ...

If your hot tub jets are surging on and off, the first thing to check is your water level as it might be too low. Adjust water to the water level i...

If your spa pumps/jets are not working after filling your spa, you most likely have an airlock in the pumps. Follow the directions in the “how do I...

To prevent airlocks when filling your spa, be sure to open all valves in the JetPaks and all other jets in the spa before filling to allow as much...

If your jets turn off automatically after either 30 or 60 minutes, this is completely normal. The automatic timer has completed its cycle. Simply t...