Retail News & Insights - Retail TouchPoints
网页Cultureverse: Creating Virtual Experiences with Intention and Impact. Experience Insiders. 9 months ago. Retail news, industry trends, business news and reports for retail executives covering customer experience, store operations, machine learning, digital commerce - …
As Partnership with Sephora Winds Down, JCPenney ... - Retail …
网页2022年9月21日 · JCPenney plans to roll out its new beauty experience nationwide a year after introducing the retailer-owned concept.. JCPenney Beauty debuted in fall 2021 after the retailer’s 15-year relationship with Sephora came to a contentious end in 2020, when the Sephora at Kohl’s collaboration was unveiled. Sephora shop-in-shops at JCPenney have …
Staples Partnership Adds 1,000+ Happy Returns Locations to …
网页2021年9月30日 · Staples employee preparing returned item to be shipped in a Happy Returns reusable tote. Happy Returns by PayPal has teamed with Staples US Retail to offer the Happy Returns in-person service, adding more than 1,000 Staples retail locations to its return service. Beginning in October, online shoppers of Happy Returns’ merchant …
Stop & Shop Launches Branded E-Commerce Platform, Retires …
网页August 17, 2020 at 4:35 PM EDT. By Marie Griffin. In an effort to create a more seamless shopping experience under the Stop & Shop brand, the retailer has launched a Stop & Shop-branded e-Commerce platform and mobile app that will replace the Peapod digital platform customers previously used. Customers’ Peapod account information and order ...
Belk Optimizes Workforce Management With Reflexis
网页2015年1月26日 · The implementation of the Reflexis workforce management tool was part of a four-year journey that Belk labeled the Service Excellence Project. “The project started by looking into how we can improve the back of the house so we can move more hours to the front of the house and service the customer better,” Bass stated during the presentation.
McKinsey Partner: Product & Service Differentiation Should Lead …
网页2020年5月1日 · The global pandemic has reverberated through the retail industry, creating an ever-growing list of questions for retail executives: What will recovery look like at a global and local level? How will consumer behaviors change? How will product offerings and omnichannel engagement strategies need to shift in order to maintain relevance? …
AutoZone Launches Retail Media Network as Demand for Used …
网页2021年11月24日 · Automotive parts and accessories retailer AutoZone has launched a new retail media platform powered by Quotient following a successful pilot program earlier this year. The AutoZone Media Network will offer brands targeted, personalized marketing campaigns leveraging the retailer’s first-party data from loyalty and CRM customer …
Retail ThinkTank - Retail TouchPoints
网页This premium content is part of the Retail ThinkTank experience – a free, digital hub with dozens of exclusive and high-quality resources on the latest news and retail trends. Complete the brief form below ONCE to get access …
The Home Depot Introduces New Associate-Facing App, Updates …
网页2023年1月12日 · The Home Depot is enhancing its associate experience with a new app developed to help them prioritize tasks more effectively, and a new pay policy that rounds clock-ins and clock-outs to the nearest minute rather than the nearest 15 minutes.The new app, dubbed Sidekick, is aimed at improving the customer experience as well. Sidekick is …
83% of Millennials Engage in Values-Based Shopping
网页A large majority (83%) of millennials favor brands that align with their values, prioritizing ethical consumption over price.Retailers seeking to reach these 75 million 25-to-40-year-old consumers — the largest demographic group among current generations — should create messaging that highlights their positive societal influences and eco-friendliness.