Hotel news and insights for current and aspiring leaders.
2022年12月9日 · Latest hotel insights, hospitality trends and hotel news from around the world by the foremost leaders in the hotel industry.
2023 trends: Top 5 future innovations in hotels and hospitality
2023年1月19日 · AI-driven robots are emerging as a popular tech trend with automation and self-service playing an increasing role in improving the hotel customer experience. Robots can help with speed, cost-effectiveness and accuracy. A pioneer in robotic customer experience is the famous Henna na Hotel, in Japan and last year, the hotel opened its 2nd ...
Mastering hotel positioning: strategies to attract high-paying guests
2024年9月5日 · The goal is to ensure that every touchpoint reinforces your hotel’s unique value, making it the obvious choice for your target guests. 2. Understanding and targeting the ideal guest profile. One of the core principles Al Ries and Jack Trout emphasized is the necessity of focusing on a specific target market.
Empowering hotel staff with AI: bridging technology and tradition …
2024年9月9日 · The AI transformation in the hotel industry represents a significant shift towards more efficient, personalized, and guest-centric services. Integrating AI should not only focus on deploying new technologies but also on enhancing the skills of the hotel staff. Upskilling employees non-intrusively involves blending traditional hospitality values ...
The importance of sustainability in hospitality
2024年9月19日 · Insights. The importance of sustainability in hospitality. Lured by the promise of an experience that encompasses health, wellbeing and a pristine environment, a guest in the hospitality industry now expects sustainability to be a priority. One which promotes clean air and water, and fresh/healthy foods in a relaxed community setting where ...
Elevating hotel management for the future - eHotelier
2024年3月8日 · Insights. Elevating hotel management for the future. In the ever-evolving hospitality industry landscape, the imperative to not only meet but exceed guest expectations, nurture team members, and surpass shareholder expectations has never been more critical. As we look toward the future, hotel managers are uniquely positioned at the confluence ...
Digital disruption: how hotels are embracing change - eHotelier
2023年11月28日 · The hotel industry is facing rapid changes in the digital landscape, but hotels are not afraid to embrace the disruption. With an unwavering commitment to evolution, hotels are leveraging an array of technologies, from mobile advancements to artificial intelligence, to craft an experience that resonates on a deeply personalized level with their ...
Unlocking the advantages of sustainable practices for hoteliers
2024年5月23日 · Key benefits of sustainability efforts for hoteliers are manifold: Alignment with corporate policies: Some corporations have green procurement policies. These companies prefer to do business with other organizations that also prioritize sustainability. Attracting corporate clients: Sustainable practices can also boost corporate engagement, as ...
2021 Top hospitality industry trends - eHotelier
2021年1月13日 · From necessary COVID-19 adaptations to accommodating evolving consumer preferences: the TOP 10 hospitality industry trends. 1. Going contactless. You may remember that “digitized guest experiences” featured on last year’s hot list.
Why sustainability in the hospitality industry must be our
2021年5月19日 · Hotels need to take our future into our own hands to ensure the resilience of our industry and the 319 million people it employs worldwide. We need to step up and become active sustainability leaders, for three simple reasons. 1. The hospitality industry depends on a healthy global ecosystem and is uniquely vulnerable to environmental damage.
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