Microsoft has become so dominant in enterprise communications that it’s hard not to compare it to the Bell System. But global monopolies in telecom have vastly different implications.

Google Voice also integrates with a number of CRM systems like Zoho CRM, Pipedrive, and Salesforce. The customer support team has no email service, but includes a 24/7 phone line. Even with the ...

And for all its power, LLC startup costs are relatively inexpensive compared to other investments you’ll make in your business. LLC costs can be split into two categories: LLC startup costs and ...

Pacific BMW needed an advanced phone system to support its team of 150 employees. Previously, the Glendale, CA-based dealership had used an expensive, on-premises PBX system for handling calls.

The Threads Intelligent Message Hub is a Cloud-based intuitive dashboard that captures, transcribes, and manages all of an ...

Forrester analysts assess the various options and licensing arrangements available for unified comms as a service (UCaaS) ...