The communication industry is forced to adapt to the fast pace of modern life. Technological advancements compel us to move ...

Forrester analysts assess the various options and licensing arrangements available for unified comms as a service (UCaaS) ...

This story has been updated throughout with more details as the story has developed. We will continue to do so as the case and dispute are ongoing. The world of WordPress, one of the most popular ...

CTI论坛（ctiforum.com）(编译/西西)：Voiceflex宣布与Audiocodes建立战略合作伙伴关系，为Microsoft Teams推出人工智能会话IVR和联络中心 ...

IVR testing is a critical part of ensuring your system performs as it should. Automated testing is ideal, as long as it is done responsibly. Companies should conduct IVR testing routinely to ...

Gaurav Kumar is the founder and CEO of Beyond Codes, Inc. and the author of the book Sales Lessons From Golf. In my experience as a sales expert, I have learned that not all sales strategies are ...

It's time for some American football in England's capital city. The Vikings (4-0) and Jets (2-2) traveled to London this week to take part in the NFL's second International Series game of the 2024 ...

Your PC is capable of running not one, but two Windows apps designed to protect you and your system against online threats: Windows Security and Microsoft Defender. Telling them apart can be ...

The South African women's cricket team, led by Laura Wolvaardt, narrowly missed out on victory in the previous year's tournament, losing to Australia in a thrilling final held in Cape Town.

All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission. I tested both the Apple ...

“Zoom’s cloud PBX service meets India’s regulatory requirements ... Additionally, Zoom Phone offers intuitive tools like interactive voice response (IVR), auto-attendant, and flexible ...

CINCINNATI -- Previous experiences in facing Baltimore Ravens quarterback Lamar Jackson will be paramount for the Cincinnati Bengals in this week's AFC North showdown. Luckily, multiple Bengals ...