Amazon Q in Connect gets more Gen AI capabilities for agents, CallMiner debuts AI Assist for its platform and Druid launches quality assurance testing for AI Agents. Also, Sembly, Miro and Smartsheet ...
Zoom Video Communications, Inc. , today announced that Gartner has named Zoom a Leader in the 2024 Gartner® Magic Quadranttm for Unified Communications as a Service (UCaaS), Worldwide for the fifth ...
Zoom Celebrates its Fifth Consecutive Time Being Placed in the Leaders QuadrantSAN JOSE, Calif., Oct. 10, 2024, Zoom Contact Center, Zoom Team Chat, Zoom Phone, Zoom Meetings, and Workvivo. "We believ ...
Hyderabad's Ozonetel has acquired CloudConnect Communications to strengthen its position in the global UCaaS market. This move allows Ozonetel to offer comprehensive solutions integrating ...