Microsoft has become so dominant in enterprise communications that it’s hard not to compare it to the Bell System. But global monopolies in telecom have vastly different implications.
The best cloud phone system is RingCentral ... However, depending on your business needs, there are plenty of other top VoIP providers out there that might be a better fit for you.
In a cloud-first world, is there still value in owning a premises-based unified communications system? The answer: It depends on what your vertical demands.