They found that only 15% of CEOs and sales teams have a customer-centric strategy. Most run their company or customer relationships based on a product-focused mindset, which puts the onus on ...
Pete Liegl and his strong management team have built a remarkably successful company that is well positioned for further growth. Forest River’s focus on building quality leisure vehicles at fair ...
“A touchpoint is any interaction (including encounters where there is no physical interaction) that might alter the way that your customer feels about your product, brand, business or service.” An ...
The 1E platform is an autonomous DEX platform designed for End-User Computing and IT Service Desk teams, allowing them to predict and fix device drift, digital friction, and user frustration. This ...