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I was not happy from day one with the 4000 BTU room air conditioner. Knobs were so hard to turn I had to use pliers. The filter was impossible to put back in after cleaning it. I broke one and was ...

He is in charge of developing and carrying out testing procedures for a wide variety of home appliances and smart devices including robot vacuums, smoke/CO detectors and air conditioning units.

Awful customer service department! Purchased a portable room air conditioner in May 2024 from Home Depot. Third time I used it, the cooling function cycles on & mostly off. Contacted Cust Svc on 6/21.