Discover some of the newest call center IVR features plus how they impact agents, customers, and your average wait time.

I'm an IT support expert specializing in the installation, setup, and configuration of media servers like Unraid with Plex, Emby, Jellyfin, and automation tools such as Sonarr, Radarr, Lidarr, Jackett ...

Hey, My name is Tessy I'm a tech expert specializing in Unraid server setups, Plex/Emby media management, and Android device rooting. With years of experience, I optimize your home media systems and ...

Discover the best call queue management tactics to decrease wait times without hiring more call center agents.

An interactive voice response (IVR) system routes callers to the right contacts. Learn about IVR features and how your company can benefit. Business is booming and now you need to streamline your ...

VoIP phone numbers are changing how small businesses communicate. Unlike traditional phone systems, VoIP uses the internet to ...

Invesco Mortgage Capital Laps the Stock Market: Here's Why The latest trading session saw Invesco Mortgage Capital (NYSE: IVR) ending at $9.01, denoting a +1.46% adjustment from its last day's close.

ARRARMOUR Residential REIT, Inc.