The UK government announced their Autumn Budget on Wednesday 30 October. Find out what the Chancellor’s Budget means for you ...

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You can use this letter template to complain about faulty goods that have been supplied as part of a service such as building work or car repairs. It should help the trader understand your point of ...

Use this letter template to complain to a private seller about goods that don't match how they were described to you. It should help the seller understand your point of view and their legal obligation ...

Use this letter template to complain to a trader about faulty goods. It should help the trader understand your point of view and their legal obligation to sort out the problem. You can send the letter ...

Use this template to write a letter to a trader if they've done poor quality building work, decorating or home improvement for you. It should help the trader understand your point of view and their ...

Use this template letter if you need to send the Department for Work and Pensions (DWP) more supporting evidence after you've sent your PIP claim form. When you've completed the letter, print it out ...

If you haven't had an energy bill in over a year, your supplier has to follow certain rules about how far back they bill you. You should first read our guidance if you've not received a bill in a ...

You can use this letter to challenge a ticket you've been given for parking on private land. It covers situations where you think it was wrong or unfair to issue a ticket, for example because you didn ...

You can email lori.stewart@cael.org.uk to find out more information about this role and how to apply. Conduct client conversations using empathetic listening and skilful questioning techniques. Use ...

Find a job with our local Citizens Advice. Opportunities are available across a wide range of roles in England and Wales. If you are looking for voluntary roles, including trustee positions with local ...