I am all for empowerment. But claiming that writing a customer’s name on a paper cup is “empowering” for the barista is laughable (“Starbucks chief seeks return of personal touch”, Report, November 1) ...
“We’re tracking down the Sharpies and we’re going to get back to writing little notes on the cups,” Starbucks CEO Brian Niccol told CNBC on Thursday. “It may not be everybody’s name ...
To say there is a lot riding on the arrival of megastar Brian Niccol at Starbucks would be something of an understatement – even for an organisation that apparently aims to “uplift the everyday for ...
Nondairy milk lovers have cause for celebration. On Oct. 30, Starbucks announced it will no longer charge extra for nondairy milk along with the launch of its holiday menu on Nov. 7. The change ...