Discover some of the newest call center IVR features plus how they impact agents, customers, and your average wait time.

Discover the best call queue management tactics to decrease wait times without hiring more call center agents.

IVR menus provide a self-service menu for your ... When planning your VoIP system setup, think about your company’s staff structure: whether your staff is remote, hybrid or in-person, and ...

VoIP phone numbers are changing how small businesses communicate. Unlike traditional phone systems, VoIP uses the internet to ...

If you’re interested in trying out vinyl playback but don’t want to spend very much, you’ll want a model that focuses on good sound quality and easy setup. Great sound, easy setup The U-Turn ...

These cloud-based phone systems offer easy setup and maintenance, advanced business features and flexible scalability. Each VoIP provider offers distinct value, features and communication channels ...

The latest trading session saw Invesco Mortgage Capital (IVR) ending at $9.01, denoting a +1.46% adjustment from its last day's close. The stock's performance was ahead of the S&P 500's daily gain ...

Invesco Mortgage Capital (IVR) closed the latest trading day at $9.39, indicating a +0.75% change from the previous session's end. The stock exceeded the S&P 500, which registered a gain of 0.42% ...

Invesco Mortgage Capital Laps the Stock Market: Here's Why The latest trading session saw Invesco Mortgage Capital (NYSE: IVR) ending at $9.01, denoting a +1.46% adjustment from its last day's close.